S T O R E P O L I C Y
ORDER FULFILLMENT, SHIPPING and RETURNS
ORDER FULFILLMENT
Orders are shipped within 1-5 business days from when the order is placed. Once an order ships, you will be notified by email with tracking details.
Business days are Monday through Friday. Holidays and weekends are not included and no shipments are processed on those days.
USPS Priority Mail offers 1,2, and 3 day delivery options if it is available to you. Please note that this means it with take USPS 1-3 days to deliver your package. It is not a delivery guarantee from the time you place your order, and we are not responsible if USPS extends the delivery time after the order ships.
After an order leaves our warehouse, it is the sole responsibility of the carrier to deliver the order in good condition and in a timely manner. If an order arrives damaged a claim must be filed with the carrier. Please keep all original shipping containers and take pictures of the damages. Failure to properly document damages may disqualify you from product replacement or reimbursement.
If an order is returned as undeliverable, a refund will be given minus the cost of shipping.
ALL SALES ARE FINAL***
Items denoted as final sale are not eligible for return or exchange.
RETURNS
No Returns accepted.
EXCHANGES
No exchanges accepted except the item has any problem
Please contact us within 3 days of receiving,
- if the item is defective
- if the item does not match its description, or
- if the item fails to perform as described.
PRIVACY POLICY
At www.sistergang.com (Mamre Group Inc.) we are committed to protecting your privacy.
We firmly believe that electronic security and privacy are necessary for the continued success of the Internet.
In support of this, we only use the personally identifiable information (personal information) that you provide in accordance with the terms outlined below.
This Privacy Policy covers any personal information we obtain when you visit us, use our services,
or access the features on the websites that SISTERGANG owns or controls (today or in the future), including https://www.sistergang.com
You can access the Sites in many ways, including from a computer or mobile phone, and this Privacy Policy will apply regardless of the means of access.
SISTERGANG cannot control the privacy policies or practices of Third Party Sites or of companies. SISTERGANG does not own or control, and cannot control the actions of people SISTERGANG does not employ or manage. You should always check the privacy policies of Third Party Sites and your privacy settings.
1. WHAT INFORMATION IS COLLECTED AND HOW IS IT USED?You actively provide personal information when you visit our Services to do all the things typically associated with online services.
Examples of the personal information we collect include name, address, phone number, email address,
personal preferences, payment card number, purchase and ordering information, demographic information, responses to survey questions, sizing information and any other information you choose to provide.
Our Services may also give you the option to upload or share pictures or videos of yourself and others.
You know what information you directly provide because you are affirmatively and actively submitting the information.
This information is collected at various places on our Services: for instance, when you check out with your online order with SISTERGANG; including your name, date of birth, email address, phone number and shipping, and billing addresses as well as all information provided to
subscribe to email offers, participate in surveys; enter contests or sweepstakes, or interact with special-event or program offers.
You should keep your account information current and complete. Please see our Terms of Use regarding how you can update or correct the information associated with your account.
All of your account information will have a password that you will create and will be protected.
You may not use another person's account or password without their permission and you should protect the confidentiality of your account and password information by logging out of your account at the end of each shopping session.
1-a. WHY DO WE KEEP YOUR PERSONAL INFORMATION?
We use and keep the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information,
arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address),
and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site,
and to assess the success of our marketing and advertising campaigns).
2. Information Your Devices Provide Automatically
Additionally, when you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
3. Cookies, Clear Gifs, and Similar Technologies
To better understand how you interact with our Services, we may collect information using cookies, clear gifs (also known as web beacons or web bugs) and similar technologies. We deliver a customized experience and do not currently respond to "Do Not Track" signals of web browsers.
A cookie is a small amount of data that is stored by your browser on your device. It's used to do things like see how you navigate our Services, what you click on, remember you and your online purchases when you return, and recognize you and honor a special deal for you when you redeem one of our offers from a third party’s site. This helps us improve and deliver our Services, provide better customer service, tailor and improve your online experience, and tailor offers to you based on your unique tastes and both your online and offline (e.g., in-store) interactions and purchase history.
A clear gif is a nearly invisible pixel-sized graphic image on a web page, web-based document or email message. It helps us do things like view the URL of the page on which the clear gif appears and the time the site, document, or email in question is viewed; and recognize you and honor a special deal for you when you navigate from a third party’s site to redeem one of our offers that may have appeared there. Clear gifs in emails help us confirm the receipt of, and response to, our emails, including those that you forward to friends and family; and they help deliver a more personalized or better online experience.
In addition to cookies and clear gifs, we may also use device identifiers, web storage, and other technologies to collect information about your interactions with our content and Services.
The above technologies may be used to help us see which of our interactive experiences online users like most: for example, by keeping track of the number of times a video, widget, or other media is accessed or embedded on social networking sites; and on which social networking sites it is embedded, based on inquiries that are sent to our Services. Cookies, clear gifs, and similar technologies also allow us to associate your online navigational information, or purchases and interactions (both online and offline), with any personal information you provide (such as name, address, phone number, survey responses, and email address). We'll associate this information to deliver products and services to you; to improve our business; to transact business; and to market our products and services on this and other online services through a variety of media like email, mobile advertising, and direct mail. As an example, we may use cookies to keep track of what you put into your shopping bag. That can help us contact you if your online session is disrupted in mid-purchase, resulting in an abandoned cart. We can also use this technology to determine whether you'd be interested in participating in special events, given your preferences. The end result is a more personalized experience that's tailored to your needs and tastes.
4. Information Others Observe or Collect through Technology
We evaluate and select third-party service providers to help us provide certain features on our Services and analyze our visitors' preferences for us, through the use of services such as Google Analytics. These service providers may use some or all of the technologies described above.
5. HOW DO OUR SERVICES INTERACT WITH THIRD-PARTY SERVICES AND CONTENT?
We link to third-party sites and services or otherwise display third-party content through our Services.
We do this for your convenience. We don't endorse or generally have any affiliation with these third parties.
Here are examples of the types of third-party content and services available through or via our Services:
5-a. Sweepstakes, Contests, and Survey Sites
We may rely on the expertise of third-party service providers to run sweepstakes, contests, and surveys.
Navigation to these sites may be seamless so that it appears you're still using our Services.
In these cases, the third-party's privacy policy may apply to any personal information you provide in connection with the event.
Please take note of who's running the event in question; and the terms, conditions, and policies that apply.
5-b. Social Networking and other Third-Party Sites and Services
We may at times facilitate easy access to third-party sites and online services, like social networks and other services that host user-generated content.
This may include easy click-through access, the ability for you to share content on third-party services, or even "single sign-on" to these services.
The third-party's privacy policy applies to any information or content you provide through these services.
6. "WHAT INFORMATION DO WE SHARE WITH THIRD PARTIES AND OUR SISTER BRANDS
(OR WHAT INFORMATION MAY THEY ACCESS BECAUSE OF THE SERVICES THEY PROVIDE TO US)?"
"We may share information about you with third parties, as described below, and as otherwise described in this Policy:
6-a. Contractors
We use third-party service providers and contractors to help handle parts of our business because of their expertise, resources, or scale. They help us do things like fulfill orders, process payments, provide some customer service through chat features, monitor activity on our Services, serve surveys and provide analysis from the surveys (which could be combined with Services usage analytics), maintain databases, administer and monitor emails, administer and send mobile messages, serve ads on this and other Services, and provide consulting services. Contractors may also assist us in hosting microsites, mobile websites and mobile applications where you may provide personal information about yourself and others you know.
6-b. Other Marketers
We may share your name, postal address, and summary purchase information with other merchants and merchant exchanges. Other merchants may, in turn, use this information to send you offers for their products and services. We will obtain your consent for this sharing in jurisdictions where it is legally required.
6-c. Law Enforcement and Emergency Response
We may disclose specific information about visitors to our Services if we have a good-faith belief that it's necessary or authorized under the law or to protect our customers, the public, or our business.
6-d. Sale or Merger
In the event, we sell or transfer all or a portion of our business assets (including in the event of a reorganization, dissolution or liquidation), including a brand or line of business, information about you may be one of the business assets that is transferred in connection with the transaction."
7. WHOM SHOULD YOU CONTACT WITH QUESTIONS OR CONCERNS?
"General Inquiries
If you have general questions about our policy, please feel free to contact us by email at:
8. WHEN WAS THIS POLICY LAST UPDATED?
This Policy was last updated on January 24, 2022.